Terms & Conditions

Thank-you for shopping with Soma Day Spa.


PAYMENT METHODS

We accept Visa, MasterCard and Paypal via our secure online order form. If you are paying by Visa or Mastercard, please select the Paypal payment method and follow the instructions for Credit Cards via Paypal. Soma Day Spa uses Paypal to transact all credit card payments. We do not store any credit card information on this site.

We can also accept Bank deposit. Please use your account name and the order id as a reference.

PRODUCT PRICING

Prices are in New Zealand dollars and include GST. Prices are subject to change without notice.

SHIPPING

We are a New Zealand company and will only ship within New Zealand. Orders will be shipped on the next available business day.

BACKORDERED ITEMS

If an Item is not available you will be notified by email and given the option of backordering the item or changing your order. If you do not wish to backorder or select an alternative product, your purchase will be refunded. Backorders are normally supplied within 3-4 days.

GIFT VOUCHERS

Gift Vouchers purchased through the web store are only redeemable on the web store. To purchase vouchers for services, please visit https://www.kitomba.com/bookings/soma

INCORRECT ITEMS RECEIVED

If the goods supplied are incorrect to what you ordered, Soma Day Spa will re-supply the correct order freight paid and will arrange the return freight on the incorrect item.

INCORRECT PRODUCT ORDERED

Soma Day Spa will exchange goods that unopened in as new condition. If an alternative product is not available, your order will be refunded. Return freight costs for the original order are your responsibility so please be sure to select sizes carefully.

SECURITY

Soma Day Spa uses industry standard secure server software. All information remains confidential on the internet using our security system.

MAILING LISTS

Soma Day Spa will not sell or distribute your information to any third party or organisation. You may unsubscribe from our mailing list at any time by clicking on the unsubscribe link in any of our mailouts.

COOKIES

Please ensure you have cookies enabled in your browser. It will not be possible to utilise the shopping cart system if your browser rejects cookies. Cookies are used to track what's in your shopping cart. Cookies are normally enabled by default.